Refund and Returns Policy – CLEO/Europe

Members of the organizing societies receive discounted tickets!

Not yet a member? Join one of the co-sponsors and benefit from the lower registration fees:

• Join EPS
Applications for the EPS Individual Membership can only be valid for members having paid their 2025 membership fee.
Applications for the National Society Membership fee can only be valid if the applicant can show a proof showing that she/he has paid for her/his 2023 fees at the National Society. Please send the proof to conferences@eps.org. View list of the National Societies.
• Join IEEE/Photonics Society
• Join Optica

Registration and payment policy:

Only electronic registrations are accepted. The managing society will keep the right to accept/refuse participants in case online registration was not done.

Registration will be considered as completed when the payment is processed and confirmed by the managing team. The managing team will turn the registration to completed when the registration fees are received at their bank (for bank transfer or credit card payments).

All registration fees are net prices exempt from Value Added Tax. The European Physical Society is a French registered association for nonprofit and is not liable to VAT. For this reason, the Society does not possess a VAT number.

Payment means:

1. Visa/MasterCard credit card or Paypal online payment.

2. University “Bon de Commande” or “Purchase orders” are not accepted.

3. For exceptional cases, bank transfer after registration is also possible. Bank transfer in euros should be payable to the European Physical Society:

Bank coordinates

Bank name: CAISSE D’EPARGNE, GRAND EST EUROPE
Bank address: 34 Avenue du Général Leclerc – 68100 Mulhouse, France
Bank code: 15135 Office code: 09017 Account N°: 08002774327 Key: 51
IBAN: FR 76 1513 5090 1708 0027 7432 751
BIC/SWIFT: CEPAFRPP513
Account holder: European Physical Society
Details of payment: please mention the invoice number

Please make sure that bank transaction fees do not reduce the amount of payment.

If you choose this method of payment, send a copy of your bank transfer within 48 hours to conferences@eps.org.

Refund and cancellation policy:

All requests for refunds must be received in writing by Friday, June 6, 2024. A 50 € service charge will be assessed for processing refunds. Requests for refunds are to be sent to conferences@eps.org. All registrations received after Friday, June 6, 2024 are non-refundable.

Visa Invitation Letters:
If you need an Invitation Letter for your Visa application, please read the instructions on our Invitation Letter Page.

Photography:

Attendance at, or participation in, the 2025 CLEO®/Europe-EQEC constitutes consent to the use and distribution of the attendee’s image for informational, publicity, promotional and/or reporting purposes in print or electronic communications media. Video recording by participants and other attendees during the conference is not allowed. Photographs of copyrighted PowerPoint or other slides are for personal use only and are not to be reproduced or distributed.

Privacy policy:

The European Physical Society, managing CLEO®/Europe-EQEC, will respect the privacy rights of their online participants and recognize the importance of protecting all information that they may choose to share with us. For further information, please consult our privacy policy.

Code of conduct:

For the success of the meeting it is important that every participant is treated with respect and consideration. Registering to the meeting implies acceptance of our code of conduct policy.